SERVICE PROVIDERS of

LIVINGSTON & ONTARIO COUNTIES


by Legal Assistance of the Finger Lakes, with  information from the  Livingston County Directory of Community Services and the Ontario/Wayne Human Services Directory

LIVINGSTON COUNTY SERVICE PROVIDERS ONTARIO COUNTY SERVICE PROVIDERS


AIDS ROCHESTER, INC.
Web site: http://www.AIDSRochester.org
1350 University Avenue
Rochester, NY 14607
(716) 442-2220
1-800-437-0157
FAX: (716) 442-5049
E-Mail: CSRV@AIDSRochester.org

SERVING: Livingston, Monroe, Yates, Seneca, Steuben, Wayne, Ontario, & Schuyler Counties
HOURS: 9:00 AM - 5:00 PM Monday-Friday

SERVICES: AIDS Rochester, Inc. leads a compassionate community effort within the eight county Finger Lakes region, providing a continuum of programs, including prevention-education, advocacy, and support services. Support services include housing, case management, transportation, recreation, psychotherapy and support groups, nutrition, and a variety of other services.

ELIGIBILITY: HIV positive individuals and those affected by HIV

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: None



AMERICAN RED CROSS - CLARA BARTON CHAPTER #1

57 Elizabeth Street
Dansville, NY 14437
(716) 335-3500
FAX: (716) 335-7479
E-Mail: clara@wycol.net

SERVING: Dansville, Wayland, Springwater, Sparta, Ossian, West Sparta, Webster Crossing, Scottsburg, Groveland Station, and Perkinsville

HOURS: 9:00 AM - 1:00 PM

SERVICES: ELIGIBILITY: Anyone in need located in the service area mentioned above

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: None


AMERICAN RED CROSS - NORTHERN LIVINGSTON COUNTY CHAPTER

Web site: www.redcross.org/ny/livingston
Livingston County Government Center
6 Court Street - Room 108
Geneseo, NY 14454
(716) 243-7029
FAX: (716) 243-7039
E-Mail: nlccross@crossnet.org

SERVING: Portage, Nunda, Mt. Morris, Groveland, Geneseo, York, Avon, Caledonia, Lima, Conesus, Livonia, and Leicester

HOURS: 8:30 AM - 4:30 PM Monday - Friday October 1 - May 31
8:00 AM - 4:00 PM Monday - Friday June 1 - September 30

David A. Parish, Executive Director, Jackie Trojanoski, Disaster Services
(716) 243-3799

Joyce D. Klein, Health and Safety Director, After hours Military Service
(716) 241-4400

SERVICES:

HIV/AIDS: Material available

ELIGIBILITY: Anyone

SERVICES OBTAINED BY: Phone, Appointment, Referral

FEE: None -(fee for health and safety courses)



CHANCES AND CHANGES, INC.

P. O. Box 326
Geneseo, NY 14454
Office: (716) 658-2660
HOTLINE: 1-888-252-9360

24 hours a day, 7 days a week

FAX: (716) 658-9414

SERVING: Primarily Livingston County and Surrounding Areas

HOURS: 8:00 AM - 5:00 PM

Zora Longstreet, Executive Director

SERVICES:

ELIGIBILITY: Victims of domestic violence and their children

SERVICES OBTAINED BY: Phone, Appointment, Referral

FEE: Yes, third party payment or self-pay for shelter. No one is denied service because of inability to pay. There is no charge for support groups and non-residential services.



LIVINGSTON COUNTY COUNCIL ON ALCOHOL AND SUBSTANCE ABUSE, INC.

P. O. Box 186
30 Commercial Street
Livonia, NY 14487
(716) 346-3050
FAX: (716) 346-4593

E-Mail: EDLCCASA@juno.com

SERVING: Livingston County

HOURS: 9:00 AM - 9:00 PM  Monday, Tuesday, Thursday
9:00 AM - 5:00 PM  Tuesday, Friday

DANSVILLE BRANCH

P. O. Box 407 (Red Jacket Street)
Dansville, NY 14437
(716) 335-5052
FAX: (716) 335-5061

HOURS: 8:30 AM - 9:30 PM  Monday, Wednesday, Thursday
8:30 AM - 5:00 PM Tuesday, Friday

Laura Elliott-Engel, MA, CASAC, Executive Director
John Bennett, BA, CASAC, Program Director, Livonia Clinic
Jane Kerchoff, MS Ed, Prevention Director, Livonia Clinic
Thomas L. Cornell, BA, CASAC, Program Director, Dansville Clinic

SERVICES:

ELIGIBILITY: Livingston County residents.

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: Yes; sliding scale fee available.




LIVINGSTON COUNTY DEPARTMENT OF SOCIAL SERVICES

Livingston County Campus, Building #3
Mt. Morris, NY 14510
(716) 243-7300

SERVING: Livingston County

HOURS: 8:00 AM - 12 Noon,  1:00 PM to 4:00 PM  Monday - Friday

W. Michael Woodhouse, Commissioner of Social Services

SERVICES:

Financial: Food Stamps*, Home Energy Assistance Program (HEAP)*, Medicaid*, Temporary Assistance*

Support and Social Services: Adoption, Adult Protection, Case Management Aide, Child Health Assurance Program*, Child Protection, Day Care for Children*, Employment Services*, Foster Care Placement and Home Finding, Information and Referral Services, Personal Care Services*, Preventive Services for Children, Services to Pregnant and Parenting Teens*, Summer Camp Program*

[Note: Description of services follows on next two pages]
 

ELIGIBILITY: Livingston County residents

*Denotes some type of income eligibility requirement
 

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: All of the above services are without charge except for some child care programs

DESCRIPTION OF FINANCIAL AND SOCIAL SERVICES

Adult Protection: Provides services to adults, including mental hygiene releases, aged, blind, or disabled individuals, and adults 18 years and older, in need of protection. Services include individual and family counseling, home management counseling, case management aide services, health related services, financial management services, and social and legal protective services.

Child Care Assistance to Low Income Families: Provides financial assistance with child care costs to persons who are employed or attending school if they meet the income guidelines.

C.H.A.P.: The Child/Teen Health Assurance Program is a preventive health program offered to Medicaid recipients under age 21. This program helps families provide their children with regular medical examinations, necessary immunizations, follow-up treatment, and ongoing care when determined necessary. Assistance is provided in scheduling health care appointments when requested. Assistance with transportation for medical appointments is also provided when requested.

Child Protection: Investigates all reports of suspected child abuse and/or neglect. Provides supportive services when families are found to be neglecting or abusing their children.

Employment Services: Assesses and refers Temporary Assistance Clients for job placement, work experience, and training; supervises job search activities; transports and supervises recipients assigned to mobile work crews; maintains and updates client Employability Plans; coordinates employment case activity with other service providers.

Food Stamps, Medicaid and Temporary Assistance: Determines eligibility for Food Stamps, Medicaid, and/or Temporary Assistance under existing state and federal regulations. Periodically redetermines eligibility and maintains ongoing benefits to eligible recipients.

Foster Care and Adoption: Provides intake for all children coming into foster care; provides rehabilitation services to families whose children are in foster care, recruits and investigates foster homes for children needing temporary care out of their home. Provides services for adoptable children awaiting adoptive placement and/or placed for adoption, and recruits and investigates adoptive homes for children needing permanent families.

H.E.A.P.: The Home Energy Assistance Program provides energy assistance (fuel oil, kerosene, liquid petroleum gas, wood, electricity) to low income families who meet eligibility guidelines and who are under 60 years of age.

Information and Referral: Provides intake services for the Service Division by assessing and screening requests for services. Provides initial contacts with foster care, day care, and adoptive home applicants. Provides information and referral services to all Livingston County residents, helping individuals find resources to meet their needs either within the Department of Social Services or elsewhere in the community.

Personal Care Aide Services: Provides personal care aid services to Medicaid recipients in need of assistance with personal hygiene, nutritional support, and/or environmental maintenance due to a medical condition. These services are provided upon the joint agreement of a public health nurse, social worker, and the recipient's personal physician. They are provided as a supplement to the recipient's support group in order to help maintain the person in the community.

Preventive Services: Provides case management and supportive services to families in crisis to prevent the need for foster care placement. These services include home management, parenting skills, social adjustment, and education/employment counseling.




LIVINGSTON COUNTY MENTAL HEALTH
SAFE ALTERNATIVES FOR YOUTH

4223 Lakeville Road
Geneseo, NY 14454
(716) 243-7250
FAX: (716) 243-7264

SERVING: Livingston County

HOURS: 9:00 AM - 5:00 PM  Monday - Friday

Anne Valentino, Case Manager

SERVICES: Provides case management services to youth between the ages of 16 and 17, who are at risk of living apart from their family, or are already living apart from their family.

The goals of the program are as follows:

A service contract is established between the youth and the case manager to address such issues as housing, education, employment, health care, and other needed services/referrals.

An advisory board is utilized to review incoming referrals, case load size, program effectiveness, and to address areas where services are lacking for this age group.

ELIGIBILITY: Youth ages 16 or 17

SERVICES OBTAINED BY: Phone, Appointment, Referral (may be a waiting list)

FEE: None



LIVINGSTON COUNTY MENTAL HEALTH SERVICES

4223 Lakeville Road
Geneseo, NY 14454
(716) 243-7250
FAX: (716) 243-7264

SERVING: Livingston County

8:00 AM - 8:00 PM  Monday, Tuesday, and Wednesday
8:00 AM - 5:00 PM  Thursday and Friday

Mark Brown, Director

SERVICES: Outpatient mental health services for those with acute care (short-term) or chronic (long-term) mental health or emotional issues.

Individual, family, group treatment available as well as medication clinic and aftercare following a psychiatric hospitalization. Case management available to eligible individuals.

Education and information regarding mental health issues available to consumers, family members, and the community as a whole.

ELIGIBILITY: Livingston County residents.

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: Yes; sliding scale, and most insurance accepted



NICHOLAS NOYES MEMORIAL HOSPITAL
MENTAL HEALTH SERVICES

1 Main Street
Dansville, NY 14437
(716) 335-4316
FAX: (716) 335-3577

SERVING: All areas

HOURS: 8:00 AM - 5:00 PM  Monday - Friday

Evening hours upon request

Bonnie Olsen, RN, MS, CS, Director

SERVICES: Outpatient Mental Health Services to children and adults. Provides individual, family, marital and group therapy. Groups currently available:

ELIGIBILITY: Anyone with a mental health concern

SERVICES OBTAINED BY: Phone

FEE: Yes; sliding scale available



NICHOLAS NOYES MEMORIAL HOSPITAL
NOYES FIRST STEPS
http://www.noyes-health.org
Noyes Memorial Hospital
111 Clara Barton Street
Dansville, NY 14437
(716) 335-4249
FAX: (716) 335-4309
SERVING: Livingston, Northern Steuben, Eastern Wyoming, Western Ontario, and Western
Allegany Counties
HOURS: 8:00 AM - 4:30 PM  Monday - Friday

Gail Wratny-Feathers, CSW, Director of Social Work
Heather Wagner, BSW, Case Manager

SERVICES: Noyes First Steps is a community organization sponsored by Nicholas H. Noyes
Memorial Hospital.  Goal of services is to assist women achieve a healthy pregnancy and baby.
Services include:

ELIGIBLITY: Pregnant women

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: Yes; fee is dependent upon insurance



AIDS ROCHESTER, INC.                            Web site: http://www.aidsrochester.org
1350 University Avenue
Rochester, NY 14607
(716) 442-2220
1-800-437-0157
FAX: (716) 442-5049
E-Mail: info@aidsrochester.org

SERVING: Livingston, Monroe, Yates, Seneca, Steuben, Wayne, Ontario, & Schuyler Counties

HOURS: 9:00 AM - 5:00 PM Monday-Friday

SERVICES: AIDS Rochester, Inc. leads a compassionate community effort within the eight county Finger Lakes region, providing a continuum of programs, including prevention-education, advocacy, and support services. Support services include housing, case management, transportation, recreation, psychotherapy and support groups, nutrition, and a variety of other services.

ELIGIBILITY: HIV positive individuals and those affected by HIV

SERVICES OBTAINED BY: Phone, Walk-in, Appointment, Referral

FEE: None
 



ALZHEIMER'S ASSOCIATION - ROCHESTER CHAPTER
435 E. Henrietta Road                                         Website: http://www.alzheimers-rochester.org
Rochester, NY 14620

716-760-5400
Fax: 716-760-5401
E-Mail: alzroch@servtech.com
8:00 a.m. - 4:30 p.m. M-F


LOCAL DIRECTOR:
Teresa Stewart, Executive Director

CONTACT PERSON:
Resource Specialist

CONTINUING ACTIVITIES AND SERVICES:

Chemung, Livingston, Monroe, Ontario, Schuylar, Seneca, Wayne, and Yates counties.

ELIGIBILITY REQUIREMENTS:  N/A

FEES: Some may apply; call for details.

PROCEDURE FOR REFERRING: Call directly.

WAITING LIST: None.

ACCESSIBILITY: Meets American with Disabilities Act requirements.


CATHOLIC CHARITIES OF THE FINGER LAKES
 One Franklin Square
Geneva, NY 14456
Phone: 315-789-2686
Fax: 315-789-5785
E-Mail: ccfl@epix.net

Hours: 8:30 a.m. - 4:30 p.m. (Closed 12-1pm)

Satellite Office:
Wayne County - Williamson:
Phone: 315-589-2609 (for the Maternity & Single Parent Program Only)

Cayuga County Office
33 William Street
Auburn, NY 13021
Phone: 315-252-0018
Fax: 315-252-9824
Hours: 10:00 a.m. - 3:00 p.m.
M - F

LOCAL DIRECTOR:
Giovina Caroscio, C.S.W.

CONTACT PERSON:
Main Office: 315-789-2686

CONTINUING ACTIVITIES AND SERVICES:

AREAS SERVED:
Cayuga, Ontario, Seneca, Wayne and Yates counties.

ELIGIBILITY REQUIREMENTS:
Resident of the five county area.

FEES:
Sliding fee scale for counseling services.

PROCEDURE FOR REFERRING:
Telephone referral from agency.
Written referral from agency.
Self-referral by telephone.

WAITING LIST:
None

ACCESSIBILITY:
Wheelchair accessible in Geneva and Williamson offices.
 



CHILD & FAMILY RESOURCES OF ONTARIO & YATES COUNTIES, INC.

12 Gilbert St., Box 594,
Rushville, NY 14544
716-554-6846
Fax: 716-554-5398
E-mail: cfrc@juno.com
8:30 a.m. - 4:30 p.m. M-F

429 Exchange Street
Geneva, NY 14456
315-781-1491
Fax: 315-781-1493
E-mail: gfrc@flare.net

8:30 a.m. - 4:30 p.m. M-F
 

100 E. Main St.
Penn Yan, NY 14527
315-536-9918

E-mail: pyfrc@flare.net
8:30 a.m. - 4:30 p.m. M-F

Toll free number available for calls outside the areas listed above: 1-800-881-5786

LOCAL DIRECTORS:
Sandra Murrin, Executive Director

CONTACT PERSON:
Rushville Office: Susan Presita, Site Director

Geneva Office: Mary Lee Bourbeau, Site Director

Penn Yan Office: Tina Christensen, Site Director

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario and Yates counties.
 

FEES:
Child care training classes: eligible participants may apply for NY State scholarship funds if available. Preschool: sliding fee scale; limited scholarships.
After School Art Classes: minimal fee, per child family discount.
Parent/child, caregiver/child educational play groups, parent education: minimal fee.
 

PROCEDURE FOR REFERRING AND REFERRALS:
Call.

ACCESSIBILITY:
All programs and services available to the general public.
 
 




CLIFTON SPRINGS HOSPITAL AND CLINIC website: http://www.cshosp.com

Two Coulter Road
Clifton Springs, NY 14432
(315)462-9561
fax (315) 462-3492
8 a.m. - 5 p.m.
24 hour emergency service

Local Director: John Galati, President and Chief Executive Officer
Contact Person: Patty Payne, Community Relations Manager, ppayne@cshosp.com

CONTINUING ACTIVITIES AND SERVICES:
Addictions Recovery Center; Anesthesiology; Audiology; Cardiology/Cardiac Rehabilitation and Fitness; Dentistry; Emergency Department; Endocrinology; Family Medicine; Gastroenterology; General Surgery; Gynecology; Infectious Medicine; Internal Medicine/Nephrology/Pulmonary Disease; Occupational Health Services; Oncology/Hematology; Ophthalmology; Orthopedic Surgery

Otolaryngology (ear, nose , throat surgery); Physical Therapy; Plastic and Reconstructive Surgery

Podiatry; Psychiatry and Psychology; Radiation Oncology; Radiology; Residential Health Care Facility; Respiratory Therapy; Speech Therapy; Thoracic Surgery; Urology; Vascular Surgery.
 

SUPPORT GROUPS AND SERVICES:
Al Anon; Alcoholics Anonymous; Cancer Support Group; Diabetes Education and Support Group; Individual Nutritional Counseling, Overeaters Anonymous, Sr. Connection.
 

AREA SERVED: Monroe, Ontario, Seneca, Wayne and Yates counties.

ELIGIBILITY REQUIREMENTS: None

FEES: Vary for services rendered. Accepts 3rd party insurance, medicaid, medicare.

PROCEDURES FOR REFERRING: self or physician referral.

WAITING LIST: Call for information.

ACCESSIBILITY: Handicapped accessible including restrooms and elevator.



COMMUNITY UNIFIED TODAY, INC.

152 Genesee St., PO Box 268
Geneva, NY 14456
(315)781-6309
Fax: (315) 781-6309
E-mail: cutinc@epix.net
8:30 a.m. - 5 p.m.M-F

Local Director:
Patrisha Blue

Contact Person:
Patrisha Blue - Executive Director
Cheryl Knight - Child Care Services
Diana Davis - Client Support Services

CONTINUING ACTIVITIES AND SERVICES:

Homeownership Assistance
Rental Housing
Home Repair
Child Care/Day care
Family Support Services for the developmentally disabled
Emergency Food Vouchers (Geneva residents)

AREAS SERVED:
City of Geneva and Ontario County

ELIGIBILITY REQUIREMENTS:
None for Hospital; Contact Director of Admissions for Continuing Care Center.

FEES:
For child care only - financial assistance may be available depending on income.

PROCEDURE FOR REFERRING:
Call and request appointment/assistance or walk-in.
 

WAITING LIST:
For rental housing.

ACCESSIBILITY:
Office and Day Care Center are located in Geneva's business district and equipped for handicapped accessibility.
 




F.F THOMPSON HOSPITAL,
F.F. THOMPSON CONTINUING CARE CENTER
 
(Affiliates of Thompson Health)   Website: http://www.ffth.com
 
350 Parrish Street
Canandaigua, NY 14424
716-396-6744
8 a.m. - 5 p.m. M-F


LOCAL DIRECTOR:
Linda M. Janczak, President/ CEO, Thompson Health

Sharon M. Pepper, President/ CEO, F.F. Thompson Continuing Care Center
Jaconna R. Tiller, President, F.F. Thompson Hospital

CONTACT PERSON:
Patti L. Hilimire

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario County, parts of Livingston, Monroe, Steuben, Wayne and Yates counties.
 

ELIGIBILITY REQUIREMENTS:
None for Hospital; Contact Director of Admissions for Continuing Care Center.
 

FEES:
Charges made for serves rendered.
 

PROCEDURE FOR REFERRING:
Contact Director of Admissions.
 

WAITING LIST:
Contact Social Work Department for Continuing Care Center Admission.
 

ACCESSIBILITY:
Located close to Rts. 5 & 20 and 8 miles south of NYS Thruway. Handicap accessible.




FAMILY COUNSELING SERVICE OF THE FINGER LAKES, INC.

Main Office:
671 South Exchange Street
Geneva, NY 14456
315-789-2613
Fax: 315-789-2524
E-mail: fcsfl@flare.net

9 a.m. - 5 p.m. M-F
Evenings by appointment.

Branch Offices:

120 N. Main Street, Canandaigua, NY 14424, 716-394-8220
165 E. Union St. Huber Building, Newark, NY 14513  315-331-8494
Middle Rd. & Maple, Sodus, NY 14551, 315-483-2285

LOCAL DIRECTOR:
Bonnie Deier, Executive Director

CONTACT PERSON:
Intake Coordinator ( Main Office 31-789-2613)
 

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario, Seneca, Wayne and Yates counties.

ELIGIBILITY REQUIREMENTS:
Resident of the 4 county area.
 

FEES:
Sliding Scale, accepts some 3rd party payment. Some programs - no fees.
 

PROCEDURE FOR REFERRING:
Call Intake Coordinator 315-789-2613
 

WAITING LIST:
Sometimes.
 

ACCESSIBILITY:
Some offices handicapped accessible.
 




FINGER LAKES ADDICTIONS COUNSELING & REFERRAL AGENCY, INC. (FLACRA)

28 East Main St.
Clifton Springs, NY 14432
315-462-9466
Fax: 315-462-6400
8 a.m. - 4:30 p.m. M-F

LOCAL DIRECTOR:
Martin Teller, Executive Director

CONTACT PERSON:
Team Manager in any of the Outpatient Services locations.
Program Supervisor in any of the Residential Services locations.
 

CONTINUING ACTIVITIES AND SERVICES:

OUTPATIENT SERVICES:

RESIDENTIAL SERVICES:
Crisis Center Halfway House Halfway House

28 E. Main St. , Clifton Springs, NY 14432, 315-462-7070
621 Church St.,Newark, NY 14513, 315-331-7400

 Supportive Living Apts Supportive Living Apts Supportive Living Apts

AREA SERVED:
Ontario, Schuyler, Seneca, Wayne and Yates counties.
 

ELIGIBILITY REQUIREMENTS:
Anyone with alcohol or substance abuse related problems.
 

FEES:
Sliding fee scale and third-party reimbursement.
 

PROCEDURE FOR REFERRING:
Call office.

WAITING LIST:
Yes, for Halfway Houses, none for other services.

ACCESSIBILITY:
Accessible to handicapped persons.
 



FINGER LAKES VISITING NURSE SERVICE &
ONTARIO-YATES HOSPICE
 Website: http://www.flvns.org
756 Pre-Emption Road 1-800-253-4439
Geneva, NY 14456 315-789-9821
Fax: 315-789-7042
Hours: 24/7

LOCAL DIRECTOR:
Bonnie J. Hollenbeck, President/CEO

CONTACT PERSON:
Deborah Ramage, Director of Patient Services

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario and Wayne counties.
MOMS Program is covered in Ontario, Seneca, Wayne and Yates counties.
Hospice: Ontario and Yates counties.
Long Term Home Health Program: Seneca, Wayne and Yates counties.
 

ELIGIBILITY REQUIREMENTS:
Physician orders for skilled care and continuing in-home services.

FEES:
All insurances are accepted: Medicare, Medicaid, Blue Cross, Blue Choice, Preferred Care, all private insurance, sliding fee scale, charity care.
 

PROCEDURE FOR REFERRING:
Referral through physicians, hospital, self-referral, any agency. 24 hour or earlier response.

WAITING LIST:
None

ACCESSIBILITY:
Handicapped accessible.


GENEVA CENTER OF CONCERN, INC.

58 Avenue D.
Geneva, NY 14456

10 a.m.- 3p.m. M-F
10 a.m.- 12:30 p.m. Sat.

LOCAL DIRECTOR:
Murray Heaton, Board President

CONTACT PERSON:
Social Worker and Resource Coordinator, 315-789-6077

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Geneva and rural areas surrounding Geneva.

ELIGIBILITY REQUIREMENTS:
Proof of need for Food Pantry.
No proof needed for store front.

FEES:
None.
 

PROCEDURE FOR REFERRING:
Personal interview and referral assistance.

WAITING LIST:
None.

ACCESSIBILITY:
Handicapped accessible.




GENEVA GENERAL HOSPITAL

A Member of the Finger Lakes Regional Health System, Inc.
 

196 North St, 315-787-4000
Geneva, NY 14456 Fax: 315-787-4063
8:30 a.m. - 5 p.m. M-F

LOCAL DIRECTOR:
James J. Dooley, President & Chief Executive Officer
 

CONTACT PERSON:
Diane Ewing, Vice President, Community Services
Lara Chatel Turbide, Director of Community Services and Marketing
Jean Harman, Administrative Assistant of Community Services
 

CONTINUING ACTIVITIES AND SERVICES:

Also on Geneva Campus:

    •Living Centers at Geneva - Long Term Care


Off Campus:

AREA SERVED:
Ontario, Seneca, Wayne and Yates counties.

FEES:
Charges made for serves rendered.

PROCEDURE FOR REFERRING:
Physician referral or self referral depending on service.

ACCESSIBILITY:
Handicapped accessible.
 




THE HEALTH ASSOCIATION   Website: http://www.thehealthassociation.org

1 Mt. Hope Avenue
Rochester, NY 14620-1088
9 a.m. - 5 p.m. M-F
716-423-9490
Fax: 716-546-7328
E-mail: information@thehealthassociation.org
TDD: 716-325-4301 (MCAHI Director only)

LOCAL DIRECTOR:
Susan L. Costa
 

CONTACT PERSON
Switchboard Operator
 

CONTINUING ACTIVITIES AND SERVICES:

Links developmentally disabled adults, children, and their families with supportive programs and services. Provides outpatient alcoholism services and evaluations for the Hispanic population. Assists people whose gambling has gotten out of control, some referred through the criminal justice system and others through community health centers. Provides a system of services to help employees with a wide range of personal issues that can affect job performance. Contracts are established with 175 are employers. Supports families with programming designed to help parents develop effective parenting skills. Neighborhood based health, education, and referral services for Rochester's Hispanic community. Provides housing and support to individuals with HIV and their families. Provides professional affordable interpreting services and assistive listening devices for deaf and hard of hearing people. Provides 24-hour-a-day telephone service for referrals to services, suicide prevention and crisis intervention. Offers crisis intervention and long-term residential and outpatient support, medical detoxification, and "substance-free" apartments where clients can live for up to two years. Land and water exercise designed to help those with various physical limitations gain strength and flexibility. Assists deaf, hard of hearing and hearing people by offering sign language classes, community educational programs, networking, and advocacy. Offers information and help for people involved with alcohol or drugs and for professionals working with these people. Teaches the Sympto Thermal Method which includes charting the woman's fertility cycle to achieve or avoid pregnancy. Serves adults recovering from mental illness or emotional difficulty. Social, educational and some vocational training opportunities provide a chance to learn and relax in congenial company on weekends and evenings. Neighborhood-based health screening, information and referrals to other agencies, and prevention and education services. Assists people recovering from mental illness or those with learning disabilities to prepare to enter the work force.
 

AREA SERVED:
Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne and Yates counties.
 

FEES AND ELIGIBILITY REQUIREMENTS:
Call for individual program information.
 

PROCEDURE FOR REFERRING:
Call for information.
 

WAITING LIST:
See component program descriptions.
 

ACCESSIBILITY:
Public Transportation (RTS). Fully accessible.




LAKEVIEW MENTAL HEALTH SERVICES, INC.
 Website: http://www.lakeviewmhs.org
280 South Main St.
Canandaigua, NY 14424
585-394-2900
Fax: 585-394-7544
8:30 a.m. - 4:30 p.m. M-F, main Office and CSS Program
24/7 Residential Programs
 

LOCAL DIRECTOR:
Mark A. Wickham, Executive Director

CONTACT PERSON:
Residential- Mitchell Lurye, Clinical Director, 585-394-2900
Supported Housing- Brad Roach, CSS Director, 315-789-0550
Children and Youth Services- Diane Egan, Case Manager, 585-396-4365

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Livingston, Ontario, Seneca, Tompkins, Wayne and Yates Counties, although clients may be referred from outside these areas.

ELIGIBILITY REQUIREMENTS:
Residential and Community Support Services are for persons over the age of 18 with a primary psychiatric diagnosis.
ICM for Ontario County only.
No income requirements.

FEES:
Client Fees do apply for residential program and are usually covered through Social Security or Public Assistance and/or Medicaid.

PROCEDURE FOR REFERRING:
Contact person listed above should be contacted for further information and referral.

WAITING LIST:
At times there may be a waiting list for residential, case management and Supported Housing programs.

ACCESSIBILITY:
Fully accessible residential programs available.
Transportation services for people who are physically handicapped are available on limited basis.
 




LIFELINE

Operations Center:
1-800-310-1160
Fax: 716-760-8260
TDD: 716-275-2700

E-mail: lifeline@thehealthassociation.org
24 hours a day

Administrative Office:
c/o The Health Association
1 Mt. Hope Avenue
Rochester, NY 14620
716-423-9490
Fax: 716-760-8260

Website: http://www.TheHealthAssociation.org
 

LOCAL DIRECTOR:
Robert Bonn, Program Director
 

CONTACT PERSON:
Scott Bird, Resource Specialist
 

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Livingston, Monroe, Ontario and Wayne counties.
All of NYS for above hotlines.
 

ELIGIBILITY REQUIREMENTS:
None
 

FEES:
None

PROCEDURE FOR REFERRING:
Call Life Line

WAITING LIST:
None.




LIFESPAN   Website: http://www.lifespan-roch.org

1900 S.. Clinton Ave.
Rochester, NY 14618

Fax: 716-454-3660
E-mail: lifespan@aol.com
8:30 a.m. - 4:30 p.m. M-F

LOCAL DIRECTOR:
Fran Weisberg, President
 

CONTACT PERSON:
Sandy Schencke, 716-325-2800 (Eldersource)
 

CONTINUING ACTIVITIES AND SERVICES:
LIFESPAN is a non-profit agency dedicated to enhancing the quality of life for those in the second half of life, providing non-medical services to help older adults and caregivers manage second half of life transitions:

AREA SERVED:
Elder Abuse Prevention Program serves a ten-county are including: Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Wayne, Wyoming and Yates. Other services mainly in Monroe County.

ELIGIBILITY REQUIREMENTS:
Age 60 or above.

FEES:
None for Elder Abuse Prevention Program.
 

PROCEDURE FOR REFERRING:
Call 716-325-2800

WAITING LIST:
None

Handicapped accessible; home visits available.




ONTARIO COUNTY ARC
A Chapter of NYSARC Inc.                 Website: http://www.ontarioarc.org

Abbey Industries Eberhardt Day Treatment Center
Habilitative Services
Administrative Offices
1975 County Road 48
Canandaigua, NY 14424

Central Intake-Service Coordination 716-396-3060

Residential Services Karl D. Warner Clinic
3071 County Complex Drive
Canandaigua, NY 14424

716-394-7500 716-394-4620
Fax: 716-394-1987
E-mail: ontarc@frontiernet.org
8:00 a.m. - 4:00 p.m. M-F

LOCAL DIRECTOR:
William Castiglione, Executive Director
 

CONTACT PERSON:
JoEllen Meath, Intake/Family Support Coordinator
 

Services offered to individuals with developmental, physical and/or mental disabilities.

AREA SERVED:
Ontario County
 

ELIGIBILITY REQUIREMENTS:
Vary according to program. Services applicable to persons of all ages.
 

FEES:
Billed according to services provided. No one denied services because of inability to pay.
 

PROCEDURE FOR REFERRING:
Contact Intake Coordinator
 

WAITING LIST:
Varies according to program.

ACCESSIBILITY:
Handicapped accessible.




ONTARIO COUNTY AIDS TASK FORCE
 c/o AIDS Rochester
605 Washington Street
Geneva, NY 14456
315-781-6303
800-422-0282
Fax: 315-781-5319

CONTACT PERSON:
Lorna Wilson, 315-781-6303
Cathy Oswald, 315-396-4343
 

CONTINUING ACTIVITIES AND SERVICES:

ELIGIBILITY REQUIREMENTS:
None

FEES:
None

PROCEDURE FOR REFERRING:
Contact Lorna Wilson or Cathy Oswald.

WAITING LIST:
None

ACCESSIBILITY:
Meetings are handicapped accessible.




ONTARIO COUNTY COMMUNITY ACTION PROGRAM
 A component of: The Thompson Cooperative Action for a Better Community, Inc.

120 N. Main St.
Canandaigua, NY 14424-1233
716-396-3040 8:30 a.m. - 5 p.m. M-F
Fax: 716-396-0150

550 East Main St.
Rochester, NY 14604-2528
716-325-5116
Fax: 716-325-9108

24 Hour Toll Free Hotline 877-298-9468

8:30 a.m.- 5 p.m. M-F

In Naples on Wednesdays, 716-374-8635

In Geneva on Tuesdays

Call main office or Geneva Red Cross 315-789-1522 for appointment.
 

LOCAL DIRECTOR AND CONTACT:
Luanne Palme, Director
 

CONTINUING ACTIVITIES AND SERVICES:
Information and referral, case management, community advocacy, volunteer opportunities, supportive counseling. Child care center, services to victims of domestic violence.

Direct assistance includes:

AREA SERVED:
Ontario County
 

ELIGIBILITY REQUIREMENTS:
Low-income, disadvantaged, in crisis, victims of domestic violence.
 

FEES:
None
 

WAITING LIST:
None
 

PROCEDURES FOR REFERRAL:
Call for appointment, walk-in, call 24/7 Hotline for victims of domestic violence.
 

ACCESSIBILITY:
Handicapped accessible.




ONTARIO COUNTY COMMUNITY HEALTH SERVICES
 Website: http://www.co.ontario.ny.us
3019 County Complex Drive
Canandaigua, NY 14454
(716) 396-4343 or 1-800-299-2995
FAX: (716) 396-4551

HOURS: 8:30 AM - 5:00 PM Monday - Friday

SERVING: Ontario County
 Jody Gray, Acting Director of Community Public Health

SERVICES:
Certified Home Health Agency (CHHA) and Long term Home Health Care Program/AIDS Home Care Program.

ELIGIBILITY: Physicians Referral is necessary for continued in-home care.
SERVICES OBTAINED BY: Phone, Appointment, Referral (may be a waiting list)

FEE: None
 
 




ONTARIO COUNTY DEPARTMENT OF SOCIAL SERVICES

Main Office:
3010 County Complex Drive
Canandaigua, NY 14424
(716) 396-4060

Satellite Office
28 Seneca St.
Geneva, NY 14456
(315)789-2841

SERVING: Ontario County

HOURS: 8:30 AM to 5:00 PM Monday - Friday

Jane G. Lynch, Commissioner of Social Services
 

SERVICES:
 Financial Assistance: Provides financial assistance and Food Stamps through Federal, State and local funds to help those in need in Ontario County. Types of aide include: Temporary Assistance for Needy Families; Safety net, Food Stamps, Medicaid, Temporary Assistance

Family and Children Services: Recruiting and supervising foster homes; helping children in foster homes and child caring institutions; working with families of children; investigating on a 24-hour basis complaints regarding abuse, neglect and maltreatment; providing protective services.

ELIGIBILITY: Eligibility guidelines vary by program and residence in Ontario County

SERVICES OBTAINED BY: In person, phone call or written communication

FEE: None




ONTARIO COUNTY MENTAL HEALTH CENTER
3019 County Complex Drive
Canandaigua, NY 14424
(716) 396-4363
FAX: (716) 396-4993
8:30 AM - 5:00 PM Tuesday - Friday
8:30 AM - 8:30 PM Monday
 

Satellite Office
24 Seneca St.
Geneva, NY 14456
(315)789-6706
8:30 AM - 5:00 PM Thursday and Friday

SERVING: Ontario County

William M. Swingly, Director
 

SERVICES: Medication maintenance; Therapy: Individual, Couple & Marital, Family, Group. Assessments: Psychiatric, Psychological. Court Evaluations. Mental Health Assessments. Case management services for children and youth. Single point of entry for assessment and treatment planning for severely emotionally disturbed children. Consultations: Psychiatric, Psychological; Marital & Family, Interdisciplinary Mental Health Consults. Services are rendered to the Ontario County Jail, including mental health assessments and treatment, psychiatric and forensic management. Staff available for training seminars on various mental health issues including services to children and adolescents (on a limited basis.)
 

ELIGIBILITY: Ontario County residents. All patients admitted for treatment must have a DSM-IV-R Diagnosis. There are no age restrictions above 4 years of age.

SERVICES OBTAINED BY: Individual clients or their legal guardian must call personally for initial appointments.

FEE: Yes; sliding scale, and most insurance accepted
 




ONTARIO COUNTY OFFICE FOR THE AGING

3010 County Complex Drive
Canandaigua, NY 14424
716-396-4040 and 315-781-1321
Fax: 716-396-7490
E-mail: ontofa@nysnet.net
ofameals@nysnet.net

8:30 a.m. - 5 p.m. M-F

Website: http://www.co.ontario.ny.us

LOCAL DIRECTOR:
Robert Mahar

LOCAL CONTACT:
Eileen O'Brien-Stokes, Deputy Director
 

CONTINUING ACTIVITIES AND SERVICES:

Nutrition Program for the Elderly 716 396-4045 AREA SERVED:
Ontario County
 

ELIGIBILITY REQUIREMENTS:
Ontario County residents 60 years and over or the spouse of someone over 60.
 

FEES:
None. Donations welcomed.
 

PROCEDURE FOR REFERRING:
Phone 315-781-1321 or 716-396-4040 for assistance
 

WAITING LIST:
For some services.
 

ACCESSIBILITY:
Office is handicapped accessible.




RAPE AND ABUSE CRISIS SERVICE OF THE FINGER LAKES

85 Roosevelt Street
Geneva, NY 14456
315-781-1093
Fax: 315-781-1093

Hotline: 1-800-247-7273, Ontario and Seneca counties
315-536-2897, Yates County

LOCAL DIRECTOR:
Edith Mann
 

CONTACT PERSON:
Edith Mann or Suzanne Conson
 

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario, Seneca and Yates counties.
 

ELIGIBILITY REQUIREMENTS:
None.

FEES:
None.

PROCEDURE FOR REFERRING:
Call office or hotline (if an emergency).

WAITING LIST:
Occasionally for support group or long-term counseling.

ACCESSIBILITY:
Will make accommodations.




RUSHVILLE HEALTH CENTER

2 Rubin Drive
Rushville, NY 14544
M 8 a.m. - 5 p.m.
Dental Hours:
Tu 8 a.m. - 8 p.m.

716-554-4400 - Medical W 8 a.m. - 8 p.m.

716-554-6824 - Dental Th 8 a.m. - 5 p.m.

716-554-3813 - Administration F 8 a.m. - 5 p.m.

716-554-3335 - Billing/Finance
Medical Hours:

716-554-4407 - Outreach M 9 a.m. - 5 p.m.

716-554-6617 - Migrant Outreach Tu 9 a.m. - 8 p.m.

Fax: 716-554-4402 and 716-554-3342 W 9 a.m. - 5 p.m.

Th 9 a.m. - 5 p.m.

F 9 a.m. - 5 p.m.
 

LOCAL DIRECTOR:
Steven Levine, Executive Director

CONTACT PERSON:
Steven Levine

CONTINUING ACTIVITIES AND SERVICES:

AREA SERVED:
Ontario, Wayne, Yates and other surrounding counties.
 

ELIGIBILITY REQUIREMENTS:
By appointment.
 

FEES:
Sliding scale; fee based on services provide. All insurance accepted.
 

WAITING LIST:
Varies. Must call for appointment.
 

ACCESSIBILITY:
Handicapped accessible.
 

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